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- What We Do
- Business CoachingHonesty, Experience, Results. That's what you get when we coach your business
- Business StrategyA clearly articulated Business Strategy guides your team to make better decisions.
- Customer ExperienceYou can't NOT have a Customer Experience. Is yours constructed or accidental?
- Social MediaEnsure your Social Media Strategy is strengthening your brand, not damaging it
- UVO BootCampThe Unique Value Offering BootCamp is a Roll Up Your Sleeves event that will change your organization
- About Us
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Recent Articles
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The Actual Potentiality of Social Media
Terry Baxter is a Hero. Terry is a single mother of three children in Santa Barbara, California and the owner of B Production Company - an event management and promotions company. Terry Baxter ...
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The Fallacy of the Customer Survey
The Customer Satisfaction Survey - relied upon as an indicator of a company's ability to satisfy its customers, and as a basis for critical decision making. Sadly the Customer Satisfaction is us ...
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7 Things Wrong With My Sales Team #2 - They Don't Do What We Ask Them To
When I first came to the US, I headed up a product line within a division of a large software company. There were two products in this division: Product A (mine) with a selling price of $5,00 ...
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Google's Fabulous Adwords Mailer - Smart Marketing or Indulgent Waste?
Google's 4 color glossy personalized report to Adwords subscribers is a multi-million dollar expense. Is this smart advertising from a marketing behemoth or simply bad form from a company that pu ...
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7 Things Wrong With My Sales Team #3 - Discounting
Discounting is bad business. It kills your top and bottom line and destroys morale of the sales team as quotas are missed. You assume your reps discount because they lack the skills ...
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Like our approach to our projects, we want to keep things uncomplicated, and so we have a few Guiding Principles:
- We never confuse activities with results
- We won't spend your money creating a solution to a problem you don't have
- Don't Use Buzzwords - Create The Buzz
In business today, we are enjoying the 21st Century equivalent of the Industrial Revolution. Technology is finally allowing today's consumers to be Social in how they communicate with the people they buy from. While exciting, this can be challenging for product focused businesses.
At No Plan B, we steer your transition to an Experience based organization.
It's what we do. Light on Hype, Heavy on Results.
